Bloomsbury Digital Resources platforms provide usage statistics to customers in accordance with the COUNTER Code of Practice.

COUNTER 4 and COUNTER 5 reports are available to subscribing institutions via our Administrator Portal (username and password required). If you need a username and password please contact us.

Subscribing institutions can also use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service.

FAQ on COUNTER 5 reporting

Why are Bloomsbury usage statistics changing to COUNTER 5?

The COUNTER Code of Practice is the industry-standard format for usage reporting of electronic resources. Bloomsbury products are COUNTER-compliant. Release 5 is the current Code of Practice and the requirement for COUNTER compliance.

Where I can find more information about the COUNTER Release 5 usage reports?

COUNTER has produced The Friendly Guide to Release 5 for Librarians and COUNTER Foundations Classes. You can also read Release 5 of the Code of Practice in full on the COUNTER website.

What is the difference between COUNTER 5 reports and COUNTER 4 reports?

The COUNTER Code of Practice includes an appendix: Changes from Previous Releases which shows how the reports have changed and which reports have been eliminated.

Can I still access COUNTER 4 reports?

In addition to COUNTER 5 reports, Bloomsbury will continue to provide COUNTER 4 reports until December 2022.

Where I can access my COUNTER reports?

COUNTER 4 and COUNTER 5 reports are available to subscribing institutions via our Administrator Portal (username and password required). If you need a username and password please contact us.

Yes, subscribing institutions can use our SUSHI service for automated retrieval of COUNTER 4 and COUNTER 5 usage statistics. Please contact us to request your credentials and information on using this service.

Which COUNTER reports are available?

For COUNTER 5, the following reports are available:

• Platform Master report - PR
• Platform Usage – PR_P1
• Title Master Report- TR
• Book Requests (excluding "OA_Gold") - TR_B1
• Book Access Denied - TR_B2
• Book Usage by Access Type - TR_B3

COUNTER 5 reports collect data from 11th March 2020.

For COUNTER 4, the following reports are available:

• Platform Report 1 - PR1

COUNTER 4 reports will continue to collect data without interruption until December 2022.

My question is not answered here, what can I do?